Privacy Policy

Central to the success of Zions is our commitment to our clients. We honour without reservation our obligation to respect and protect the privacy of the personal information of individuals with whom we deal.


The contents of this web site are copyright. Without limitation, this includes all graphics, text and layout. Other than as may be permitted by the Copyright Act, no part of this web site may, in any form or by any means, be reproduced, modified, adapted or reused without the permission of the copyright owner.

The information we collect

Whenever it is reasonable and practicable to do so, we only collect information about you directly from you. We only collect personal information about you which is reasonable necessary to:

  • provide you quality products or services
  • maintain your contact details

We generally hold personal information relating to:

  • the products and services we provide or have provided to you
  • your contact details

We do not generally collect sensitive information about you unless required by applicable laws or rules. Sensitive information includes information relating to

  • race
  • political or religious beliefs
  • sexual preferences
  • criminal convictions
  • membership of professional or trade associations or unions
  • health information

How that information is used

We only use and disclose personal information about you for the purpose which it was disclosed to us or related purpose which would reasonably be expected without your permission.

For example, we may from time to time use your personal information to inform you of product opportunities or to provide information about products and services which we expect may be of interest to you. However, we do respect your right to ask us not to do this.

We do not sell personal information to other organisations to allow them to do this.

We may disclose personal information to service providers who provide services in connection with our products and services or we may provide information about you to your nominated financial adviser [with your permission].

Keeping information accurate and up to date

We take all reasonable steps to ensure that all information we hold is as accurate as is possible. You are able to contact us at any time and ask for its correction if you feel the information about you is inaccurate or incomplete.

Keeping information secure

We use security procedures to protect the information we hold. Access to and use of personal information within Zions is appropriately limited to prevent misuse or unlawful disclosure of the information.

If other organisations provide support services, we require them to appropriately safeguard the privacy of the information we provide them.

Where the personal information we collect is no longer required, we delete the information or permanently de-identify it.

How can you access your information

You can contact us to request access to your information. In normal circumstances we will give you full access to your information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why.

Dealing with Zions online

If you visit Zions’ website to browse, read or download information, our system will log these movements. These web site logs are not personally identifiable and Zions makes no attempt to link them with the individuals who browse the site.

If you visit Zions’ website to log into our secure areas (when available), we will use cookies which enable us to identify you. This is for security reasons only. Your account information will be password protected and we recommend you do not divulge your password to anyone.


Where Zions contains links to other web sites, Zions cannot guarantee or accept responsibility for the privacy practices, accuracy or the content of web sites.


A cookie is a small data file that contains information about your visit to a web site. This information is provided by your computer during your first visit to a web server. The server records this information in a text file and stores this file on your hard drive. When you visit the same web site again, the server looks for the cookie and structures itself based on the information provided.

Most browsers are initially set up to accept cookies. You can reset you browser to refuse all cookies or to warn you before accepting cookies. If you have set up your browser to warn you before accepting cookies, you will receive the warning message with each cookie. We use cookies to help us improve our service to visitors to our site and to ensure that our site stays easy to navigate and useful.

I am responsive!